Counting What Counts

lightbulbI am an eager learner, critical thinker, and sensitive communicator with a fervent desire to do work that matters. I believe in the value of inter-disciplinary collaboration for building, remixing, and extending theory, and constructing comprehensive, practical responses to multi-faceted, real world challenges. My methods are mixed, my style is collegial, and my aim is to support youths’ development.

How I got here is an easy story to tell. My loving parents, both caregivers by profession (dentist father, social worker-turned-housewife-turned-social worker mother), raised my two siblings and me in a town populated by “have’s.” While there were and still are richer folks financially, few have access to our community’s social capital – at least, that’s what both Reverend Jesse Jackson and then-President Bill Clinton said during their separate visits to my high school during my senior year. Later, as a college freshman enrolled in a sociology course entitled “Social Inequality: Race, Class, and Power,” I read Jonathan Kozol’s landmark book Savage Inequalities (1991), which pitted the privileges enjoyed by students in my town against the deprivations endured by students in East St. Louis, where schools couldn’t afford toilet paper. This made an impression. So too did my realization that, beyond creature comforts and access to power, I was given emotionally responsive contexts, both at home and at school, in which to grow safely and love freely. I became a Social Policy major because I knew such gifts were not my right, I was just born lucky; or perhaps such gifts are everyone’s right, and “luck” should be taken out of the equation.

For the past 10+ years, I have designed, delivered, and assessed curricula to support youths’ learning; importantly, these curricula facilitate not just cognitive development, but social and emotional development as well. With the support of my polymathic advisor, Dr. Henry Jenkins, and diverse university institutions — e.g., USC Joint Educational Project, USC Institute for Multimedia Literacy, USC Annenberg Innovation Lab, USC Shoah Foundation, and USC Impact Games — my interdisciplinary, community-focused work has been applied to educational settings in Los Angeles and around the world. My specific research interests include:

  • Empathy and social and emotional learning;
  • Interactive, inquiry-driven pedagogy and assessment (e.g., connected learning, participatory learning, experiential learning, participatory action research);
  • Productive problem-solving across no-tech, low-tech, and high-tech contexts (e.g., media literacy, new media literacies, digital citizenship); and
  • Powerful play (e.g., impact games, experimentation and improvisation for discovery).

Because I care about both maximizing the effectiveness of educational interventions and richly understanding program-related change, assessment is incredibly important to me. Twenty-first century skills, which I have identified in my publications as new media literacies (NMLs) plus social and emotional learning skills (SELs), are what I have sought to theorize, teach, and assess (see Felt & Rideau, 2012; Felt, Vartabedian, Literat, & Mehta, 2012; Vartabedian & Felt, 2012). Recently, I adapted the NMLs from a list of 12 discrete skills to a list of 6 paired skills, and then identified which NML pair plus two SELs collectively represent a characteristic of digital citizenship (see www.laurelfelt.org/skill-composites). The programs I have co-designed and evaluated (e.g., Sunukaddu 2.0, Explore Locally Excel Digitally, Summer Sandbox, PLAYing Outside the Box) outreach to educators and students via professional development and developmentally-appropriate curricula, respectively, and utilize both participatory learning strategies and media-making to enhance 21st century skill proficiency.
I always use mixed methods to study impacts, including pre-mid-post surveys, ethnographic field notes, interviews or focus groups, and analysis of participants’ works.

But for the past two years, I also have expanded my assessment toolkit in order to recognize traditionally overlooked data, which my co-authors and I have termed “cultural beacons” (CBs). CBs are culturally-embedded, user-defined measures for understanding communicative meaning(s), components, and sites of change; they illuminate (as beacons do) unique features of people and places (Felt, Dura, & Singhal, in press; Dura, Felt, & Singhal, 2012). Detecting CBs requires researchers’ sensitive listening and informed observation, made possible through respectful community partnerships and participatory methodologies. Accordingly, I embraced participatory action research with the PLAY! project, and am using this approach for conceptualizing my dissertation, “A Face is Worth a Thousand Words: Using Badges to Train Teachers in Non-verbal Sensitivity and Improvisation.” This dissertation investigates if/how training novice teachers in non-verbal sensitivity and improvisation impacts both the proliferation and management of “teachable moments” — critical points when students are poised to meaningfully learn because they perceive a connection between their studies and their lives. Crucially, this teacher training will be administered online via an original curriculum that uses digital badges to impact social and subjective norms, support community-building, and celebrate the journey.

In terms of my career, I am committed to keeping my mind and options open, for life (I hope!) is long and the world is ever changing. Because I love teaching and conducting research to enrich educational programs, I could remain in academia. I also could continue to provide consulting services for organizations domestic and foreign, based in the West, Far East, and Global South, who register as non-profit, for-profit, and governmental. To 20+ organizations over the years, I have delivered: curriculum and assessment development; training and professional development; program evaluation; media literacy for children and families; children’s media research; and impact game consulting. As long as we care to better support our children’s healthy development and expand their opportunities, there will be work for me to do, and I will want to do it.

Love, Josephine-style

To honor Valentine’s Day and again trot out one of my most beloved essays from ye olde blogge of yore, I share this inspirational and TRUE story…

What Would Josephine Do?

(originally published online 10/01/07)

Josephine was one big dating “don’t.”

She pushed too hard. She clung too tight. She regularly chewed her anus.

Josephine was a bitch – literally. 100% female dog.

If you don’t count the carnival fish or science class hermit crabs, Josephine was my only pet, the lone animal to capture my heart. Worms captured her heart, but that’s another story.

When it comes to matters of the heart, Josephine actually had a lot to teach. I didn’t appreciate this at the time, but now that I’m older and infinitely wiser, I can see Josephine for what she really was:

A love goddess.

It’s true. Don’t be fooled by the fact that she used to snarf her own turds – nothing more than a crafty ruse to throw us off-track.

Clever girl.

Josephine educated by example, both negative and positive.

NEGATIVE: Josephine used to bully us into giving up physical affection. She’d whine. She’d squeal. She’d bash me with her head, applying snout-as-lever force in order to send my hand arcing through the air and landing limply atop her head. Oh, how I’d dread her approach. Oh, how I’d bruise like a peach.

What’s the lesson in all of this? First, keep your elbows above muzzle level and always protect your extremities. Second, violence is no way to win love.

Today, when I find myself yearning for creature comfort (and know a non-blood relation who might consider giving it), Josephine’s teachings form the cornerstone of my strategy. I sideline my “grabby snout.” I put myself in my (hypothetical) boyfriend’s shoes by reflecting on what I would have appreciated: A reasonably worded rubdown request; a few upfront tit-for-tat pats. If Josephine had treated me with respect, I would’ve happily scratched behind her ears, and felt like a sweetheart instead of a servant.

POSITIVE: Josephine’s loyalty was limitless. True, her protective instincts could err on the side of excess. For example, there was the time that Josephine scared the neighbor’s dog so profoundly, it channeled its agitation by popping one of its eyeballs from the socket. The eyeball dangled free for a couple of hours, but that’s not the point.

The point is, if you look past that unfortunate incident, you’ll glimpse a lifetime of steadfast devotion.

Here’s the lesson: Get your crew’s back and show ’em some love. In this era of multi-tasking and compartmentalizing, time and love are increasingly rare. Basic supply and demand, my friends —being rare makes them valuable. So don’t skip out on the socializing or skimp on the sentiment. Josephine never did.

During her later years, arthritis in her hips made stair-climbing difficult. Dad built her a ramp, complete with carpet squares and wooden braces. During her later years, incontinence made bladder control impossible. Dad built her a dog house, complete with supplementary space heater. Josephine never used the ramp, though, and she never ventured into the dog house. Why?

“Because she was dumb” would’ve been my answer several years ago. But now that I’ve uncovered Josephine’s love goddess identity, I’ve changed my tune. Maybe she rejected the ramp because she was eager to accompany us and the ramp would’ve slowed her down. Maybe she bypassed the dog house because she wanted to watch us and the dog house would’ve limited her vision.

Or maybe she was dumb.

Regardless, the lesson we can derive is still a valuable one: Love your loved ones, and then love ‘em some more.

It’s been five years since Josephine died. Gone are the fur clumps that used to choke the staircase cracks. Gone are the neon yellow stains she leaked onto my carpet and my carpet alone.

But the heart’s a funny thing. Every time I walk through my parents’ door, I still brace myself for Josephine, inwardly cringing as I anticipate her full-on knee-rush, paint-peeling breath blast, room-clearing fart gas…

For nothing. Because Josephine is gone.

So I hang up my jacket in the vacuum of eerie silence, breathe in the scent of antiseptic cleanliness, and am always, unaccountably, disappointed.

Now I’m on my own, looking for love in this brave new world. As I negotiate the perils of online and face-to-freak dating— trashing misspelled come-ons from middle-aged foreigners, meeting up with bleary-eyed belchers for a cup of 7-11 Big Brew—I find I’m at a loss. How should I act?, I wonder. What should I do?

That’s when I intone my trusty mantra: WWJD, What Would Josephine Do? And I act according to her enlightened example.

So maybe I am still “single” and without a “prospect” between “here” and “Kingdom Come.” But I swear, it’s not because of interpersonal incompetence. Thanks to the love goddess, my dating deeds are not one big “don’t.”

And someday, they’ll end in “I do.”

Ruth

Ruth Feldman, circa 1922


On May 27, 2012, my family celebrated the 90th birthday of the one and only Ruth Feldman Marcus, aka Gramma. My mom and uncle — Ruth’s two children — set this simcha at Max and Benny’s Deli in Northbrook, IL.

The invitation to this party nodded to Ruth’s past, proclaiming, “you can take the girl out of the deli but you can’t take the deli out of the girl.” Ruth’s mother and brother, Sarah Rich Feldman and Maury Feldman, had co-owned and operated a Jewish deli on Chicago’s West Side during Ruth’s teen years. Ruth’s college dreams were denied when Sarah broke her wrist and needed Ruth to fill in for her, slicing cold cuts and carrying trays, among other things. Here at this family deli, Ruth’s future husband (and my grandfather) Ray Marcus took a shine to the cute blonde waitress and endearingly chose to eat far more meals there than strictly necessary.

My uncle Dick welcomed the group of approximately 50 family members and friends, explaining the significance of delis to our family.

Rick Felt, Ruth Marcus, Dick Marcus

Ruth Marcus, Dick Marcus, Barbara Marcus Felt

Later, Uncle Dick revealed his wonderfully creative, hilarious, participatory party game. What if contemporary folks, ignorant of Jewish customs, wandered into an old school Jewish deli? And what if they all spoke Yiddish? (By the way, Uncle Dick’s premise isn’t as random as it may sound; see Michael Chabon’s The Yiddish Policemen’s Union.)

The following three videos feature Uncle Dick’s funny and articulate explanation of the concept. Because my brother recorded the speech on his cell phone, the image resolution is poor but the audio quality is good. He broke the footage up into three segments in order to make each file small enough to send. The beginning of each film includes the end of the last, just to provide context and ensure that no part of the talk was accidentally lopped off.

Dick and Delis: Part 1

Dick and Delis: Part 2

Dick and Delis: Part 3

While the crowd laughed at the prospect of performing (and Uncle Dick’s improbable math), 11 brave, corned beef-sated family members later accepted Uncle Dick’s scripts and embodied the roles of meshuggeneh customers and exasperated servers, first in Yiddish and then in English.

Ashley and me

CUSTOMER 1 – YIDDISH

Customer: Vilt du zine azay goot oz tsu helfin mir?

Waitress (Waiter): Yeh. Vous vilst due?

Customer: Ich vill habn ah sendvich fun pastrami.

Waitress: Mit rye broit?

Customer: No. Mit veisse broit.

Waitress: Veisse? Feh!

CUSTOMER 1 – ENGLISH

Customer: Will you be so good as to help me?

Waitress (Waiter): Yes. What do you want?

Customer: I will have a pastrami sandwich.

Waitress: With rye bread?

Customer: No. With white bread.

Waitress: White?! Feh!

Dick Marcus, Kenneth Marcus, Ina Goldberg

CUSTOMER 2 – YIDDISH

Waitress:            Ken ich helfin der?

Customer:             Ich vill habn ah sendvich fun pecklfleisch mit rye broit.

Waitress:            Rye broit.  Zeier goot.

Customer:            Und mit a shmeer mayonnaise.

Waitress:            Feh!

CUSTOMER 2 – ENGLISH

Waitress:            Can I help you?

Customer:             I will have a corned beef sandwich on rye bread.

Waitress:            Rye bread.  Very good.

Customer:            And a shmear of mayonnaise.

Waitress:            Feh!

Bev Copeland and Bryan Savitsky

CUSTOMER 3 – YIDDISH

Waitress:            Ken ich helfin der?

Customer:             Yeh, danken.  Ich vill habn ah hot dog, mit pomidor und pickle.

Waitress:            Mmm! Geshmak.

Customer:            Und mit ketchup.

 Waitress:            Feh!

CUSTOMER 3 – ENGLISH

Waitress:            Can I help you?

Customer:             Yes, thanks.  I will have a hot dog with tomato and pickle.

Waitress:            Mmm! Delicious.

Customer:            And with ketchup.

 Waitress:            Feh!

Doug Hoffman and Benjy Felt

CUSTOMER 4 – YIDDISH

Waitress:            Arain!  Zetz zach ah nitter.  Ken ich helfin der?

Customer:            Yeh.  Nemn a salami sendvich.

Waitress:            Hart oder zachtig?

Customer:            Hart.

Waitress:            Broit?

Customer:            Tsibbleh bulke.

Waitress:            Zeier goot.

Customer:            Und a slice Swiss cheese.

 Waitress:            Vous?!  Salami mit cheese?!  Feh!  Bist meshugah?  Milchik  un fleishik?!   Nit gedacht!  Feh!

CUSTOMER 4 – ENGLISH

Waitress:            Come in!  Sit down here.  Can I help you?

Customer:            Yes.  I’ll take a salami sandwich.

Waitress:            Hard or soft?

Customer:            Hard.

Waitress:            Bread?

Customer:            Onion roll.

Waitress:            Very good.

Customer:            And a slice of Swiss cheese.

Waitress:            What?!  Salami with cheese?!  Feh!  Are you crazy?  Dairy and meat?!   God forbid!  Feh!

Leanne Marcus, Sarah Felt, and Someone

CUSTOMER 5 – YIDDISH

Waitress1:             Ken ich helfin der?

Customer:            Ich vill haben a BLT.

Waitress1 (aside to Waitress2):            Vos a BLT?

Waitress2:            A sendvich.

Waitress1:            Und vos iz in dos sendvich?

Waitress2:            Pomidor, salat, und, ummm, bacon.

Waitress1:            Vos iz dus bacon?

Waitress2:             Bacon iz…. well bacon iz….

Waitress1:            Bacon iz vos?

Waitress2:             Well, uh, well bacon seh kumpt foon ah chahzer

Waitress1:            FOON AH CHAHZER!  Feh!

Waitress1 to Customer:            Gai avek! Gai! Gai!  Gai tsu Howard Johnson far chahzerfleisch!  Meshiggoner!

CUSTOMER 5 – ENGLISH

Waitress1:             Can I help you?

Customer:            I will have a BLT.

Waitress1 (aside to Waitress2):            What is a BLT?

Waitress2:            A sandwich.

Waitress1:            And what is in this sandwich?

Waitress2:            Tomato, lettuce, and, ummm, bacon.

Waitress1:            What is bacon?

Waitress2:             Bacon is…. well bacon is….

Waitress1:            Bacon is what?

Waitress2:             Well, uh, well bacon comes from a pig.

Waitress1:            FROM A PIG!  Feh!

Waitress1 to Customer:            Go away! Go! Go!  You go to Howard Johnson for pig meat!  Crazy person!

 

Needless to say, a great time was had by all!

.
.
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My gramma and I have always been close. I had the good fortune of staying nearby for college, so during those years Gramma and I got even closer. I wrote my first column for The Daily Northwestern about a particularly memorable experience together.

Since graduating from college 10.5 years ago, I’ve only lived near Gramma (and the rest of my immediate family) for 2.5 of them. Boston was a lean time, family-wise, but luckily Gramma’s niece Helena Feldman Erlich and her daughter and her daughters live in the Los Angeles area. This means that, even though I’m far away from the heartland, I’m not without my family. We all gathered together last Saturday to celebrate the last night of Hanukkah, and Helena insisted that I share this video with Gramma. You were with us in spirit, Gramma!

Erlich Hanukkah 2012

Mike and I also threw a Hanukkah party, complete with high-stakes dreidel.

And I wrangled two rounds of latke-making, clad in a fabulously garish dreidel apron. As I jokingly explained to Gramma the next day, a 12-year-old girl does not truly come of age at her Bat Mitzvah — she joins the ranks of Jewish womanhood when she cooks up her first batch of latkes. :)

See you in March, Gramma! I love you!

Q’s & A’s

Last week, I was massively flattered when my former classmate, Dr. Nikki Usher, asked me to advise one of her students. Nora Fleming is wrapping up her Master’s degree in the School of Media and Public Affairs at George Washington University. She has done somewhat of a concentration in education policy, her area of interest, as she also works as a reporter for Education Week. Here are two of her recent stories:

Schools Are Using Social Networking to Involve Parents

Out-of-School Settings Create Climate for New Skills

[for my review of the first article, see Digital Equity)]

Nora asked me to pass along “any particularly noteworthy items (a few) on digital equity” and any “particularly interesting [pieces] on long term implications and challenges of tech integration and digital learning in schools.” While I did append some resources, I primarily interrogated the difficulty of defining digital equity and prophesying long-term implications. I found the exercise so stimulating, I’ve decided to share my response.

1. Noteworthy items on digital equity

Well this is somewhat difficult because we need to define digital equity. As you probably know, Henry Jenkins points to a participation gap complementing a digital divide, which implies that there are at least two dimensions to digital equity. The participation gap talks about access to skills and experiences — it might be partially understood in terms of cultural capital. It’s about knowledge that allows folks with technology to leverage it — create, critically analyze and comment, organize, conduct responsible research, network, etc. Some research reports suggest that even digital have’s are have-not’s in terms of savvy; they’re putting powerful tools towards relatively banal ends (e.g., Word processing, email, posting Facebook status updates, watching videos on Youtube) — which is not to say useless ends, just unremarkable. Old wine in new bottles. Very little game-changing.

Schools and libraries at present don’t go very far in terms of bridging this literacy gap. They often have old equipment and little time for individuals to really immerse, experience, and locate mentors and online communities who can scaffold their growth towards digital expertise. This item — New Grants Help 12 Museums and Libraries Plan and Design New Learning Labs — indicates the MacArthur Foundation’s acknowledgement of this shortfall. At the household level, ownership of computers and access to internet is less prevalent among the socioeconomically disadvantaged. Even when low-income families do have computers at home, they’re less likely to have high-speed internet, new equipment, and/or accessible mentors/guides.

In low-income communities (and internationally in developing contexts), online experiences increasingly occur on mobile phones. Some people characterize this phenomenon as “leap frogging” because users are jumping over the personal computer stage, going from nothing to smartphone (see my 2012 book chapter with Alexandre Rideau, Our Voice: Public Health and Youths’ Communication for Social Change in Senegal). What are the implications of this? If folks have data packages that are not unlimited — that is to say, that cost various prices according to megabytes used — then intense online engagement will probably have a positive relationship with income (as income rises, so does online engagement). Therefore, as in schools and libraries, income disparities expressed in time limitations constrain democratic growth opportunities.

The extent to which individuals engage in content creation, dialogic exchange, exhaustive research, etc, might also be limited by the robustness (or lack thereof) of apps. And again, always, there’s the question of access to mentors. I participated this summer on a digital literacy panel at the annual convention for the American Library Association. There I realized that supporting librarians’ own digital/new media literacies must be addressed in order for them to assume the role of digital/new media guides to library users. Recognizing this relationship between learners’ development and educators’ proficiency, my PLAY! (Participatory Learning And You!) colleagues and I supported teachers of grades 6-12 with their digital/new media literacies comfort (for an overview of this project, see my write-up with Vanessa Vartabedian in the edited volume Designing with Teachers: Participatory Approaches to Professional Development in Education and/or our webinar on connectedlearning.tv).

I’ll mention a few other things, and forgive me for being gloomy, I’m just on a roll. ;-) I think there’s also an entitlement question. Do folks with less access to expensive things treat these digital tools more fearfully, negotiate the interfaces less freely, out of fear that they’ll break something and/or get punished severely? Are they less used to creative experimentation because their experiences in school and at home have been more authoritarian and didactic — has pedagogy been “old school” and discipline consisted of “These are the rules” instead of “Let’s figure out together how to solve this problem”? This is a question I’m airing right now — it’s untested in any way. But it makes me wonder…

Finally, let’s say that schools and libraries had stellar equipment and users could spend as much time as they wanted in the computer lab. They still couldn’t go on most social network sites, any game sites, Youtube and most video-sharing sites, perhaps they couldn’t even do research on breast cancer because the word breast would be flagged as inappropriate. I’m pointing to the issue of firewalls. Without access to these digital destinations, I believe that folks will be at a strategic disadvantage academically, professionally, culturally; thus, they will not enjoy digital equity (whatever that is — see Digital Equity for a definition and problematization of this goal).

So! There’s work to be done. :)

Education Superhighway wants to get American classrooms hooked up to high-speed internet, which is nice but will be toothless if we continue to lock up/deny potentially problematic content and behaviors instead of empowering users with ways to manage them.

You know that sites like TeacherTube and Curriki are potentially useful digital ways to address equity in terms of unequal access to up-to-date textbooks. Open educational resources (OER) are being rolled out by some textbook publishers now too; here’s a story about Pearson specifically. I know this isn’t the same as digital equity, but it’s related.

Jaron Lanier and others might argue that, without the ability to code and/or an understanding of how websites work, then we’re all at a disadvantage, perhaps being played. How many people understand what data is scraped from various sites, how trackable is our digital footprint? Who understands how cultural and social biases — deliberate choices — inform the design of digital products? Then, even if we’re whizzes with all sorts of doo-dads, how free are we really? Food for thought.

Let me know how well I’m answering your question, if at all. I’m here to help.

2. Long-term implications and challenges of tech integration and digital learning in schools

Well that’s a doozy. It’s hard to say — we’re not in the long-term yet. ;-) We’re also unable to hold all variables constant; as technology and teaching changes, so does civic, family, and professional life. Hopefully, we’ll be sensitive to context and prepare students to meet the challenges of a changing world. So it’s not like we’re introducing something novel (tech integration, digital learning) into a context that’s static (2012 norms). Everything’s changing — how do we isolate the impact of just one thing? I trust you get where I’m going.

But okay, another way to answer the question. A bunch of possible futures:

1. Consistent or even worsening digital stratification contributes to widening social inequality.

2. Unproductive technology is mistaken for pedagogically meaningful technology and…

2a. …significant gains/innovations are not made; we have old wine in new bottles; we have the same kind of learning only now you swipe instead of pincer grip to turn the page

2b. …important capacities atrophy, such as the ability to read facial and social cues, amuse oneself sans digital device, focus on a single task for extended periods of time, etc, which delivers a net social loss
2c. …dissatisfied pushback paints all technology/media with a negative brush and dismisses the utility of even pedagogically meaningful tools
2d. …anytime, anywhere access creates a new sort of accountability to extended work hours and deterioration of boundaries
2e. …ignorance in terms of digital ethics facilitates harm in multiple ways

3. Affordances of technology allow new kinds of participation to shape the ways in which we teach, learn, and create and…

3a. …previously disenfranchised folks (e.g., specially abled, geographically remote, etc) can find and enrich community
3b. …more collaborative and efficient ways to pool knowledge and distribute tasks will become normative
3c. …digital gathering spaces will resurrect a sort of “one-room schoolhouse” type of learning context

All of these possibilities and more are possible. Who knows, Nora? Who knows?

Renee Hobbs specializes in media literacy, has just opened a school for communication in Rhode Island, and is involved with the American Library Association. She’s also a dear friend. Let me know if you’d like to pick her brain.

The 2011 Horizon Report could be a good resource for you. John Seely Brown likes to think about the future; so does The Institute for the Future.

Again, let me know if/how this serves you. Good luck!!!

Connecting, Co-learning, and Conference 2.0

On June 23, 2012, I had the honor of joining Dr. Rosanne Cordell and Judy Kleinberg on a panel titled “Digital Literacy and Libraries: Designing What Comes Next,” organized by the American Library Association (ALA)’s Larra Clark and Marijke Visser. This panel was moderated by ALA’s Office for Information Technology Policy Fellow, Founding Director and Professor in the Harrington School of Communication and Media at the University of Rhode Island, media literacy expert, and friend Dr. Renee Hobbs. Both attending and speaking at the annual American Library Association Conference & Exhibition in Anaheim, CA, was a phenomenal opportunity to recognize my love of libraries and, importantly, engage in some personal translation and interdisciplinary outreach. I tapped into my personal best.

As I briefly mentioned during the talk, my Grandma Elly was a children’s librarian at Chicago’s Linne Elementary School. My mom worked at the Northwestern University library when she was an undergraduate. In fact, my parents had just started dating when Mom was hired over Winter Break, 1971-72, to transfer the books from old, Hogwarts-esque Deering Library to the new, dystopia-inspired towers of terror; Dad used to visit her there. When I was a kid, the local library was a magical place of unlimited books and videos. One year for Halloween, I dressed up as the princess character from a Glenview Public Library-based reading incentive game. When I graduated from Northwestern University, I worked in the media section of the Northbrook Public Library. In Somerville, I adored the community library in Davis Square and the university library (with its new coffeeshop!) at Tufts. After my first roommate in Los Angeles flew the coop, my love of the Los Feliz Public Library motivated me to find a new apartment in the same neighborhood. And there’s no better place to hear the soothing sounds of a fountain (but not to plug in your computer or read from your sun-glared screen) than the courtyard outside Literatea at USC’s Doheny Library. I.LOVE.LIBRARIES. But that’s somewhat tangential.

During the digital literacy panel, despite the fact that I had hardly slept the night before out of excitement for an upcoming milestone (or because of my jittery joy?), I was on fire. I felt inspired by Renee’s concerted effort to connect with the audience and explain concepts in comprehensible, engaging ways — no jargon, no monotony. I also reflected on my dissatisfaction with conferences in general as they fail to honor and optimize the potential of the people present. Attendees sacrifice dollars, abandon families, up-end work schedules, and expend carbon — for what? Not to be read a paper or hear its highlights — they can read the text or abstract via PDF in the comfort of their own homes. Not to listen to a one-way presentation — they can be talked at via YouTube, once again, in the comfort of their own homes.

In the internet-less past, easy distribution of articles, lectures, and slideshows was impossible; thus, such a 1.0 approach to conferences was rational. But that isn’t the case anymore. Now we have the internet; moreover, we have a 2.0 internet. We have opportunities to be seen and to talk back via Facebook, Twitter, LinkedIn, Reddit, Pinterest, Posterous, tumblr, etc, not to mention such niche-specific sites as COMM.init, TeacherTube, and DMLcentral.  So what is the point of gathering together in one room today? How do we justify the financial, familial, professional, and environmental impacts?

My answer: Connection. Give-and-take between the attendees and the presenters, and introductions and dialogue among the attendees. Let’s tailor and respond, let’s network and collaborate, let’s get out of going it alone and benefit from the power of collective intelligence.

I think that’s what we did. I invited participants — my preferred term to attendees because it implies less passivity — to show me and each other who they are. I encouraged them to talk with partners and join teams with other pairs. I welcomed them to share their discoveries with the group. Later, Renee requested at least six participants share their (realistic) magic wishes, then had every participant fill out an index card (or exit ticket) identifying their biggest takeaway and remaining question(s).

This was co-learning, I believe. This was conference 2.0.

Additionally, my extemporaneous speaking about my passion for play came out eloquent. Was I proud. I felt like I’d finally made a convincing, accessible case for the importance of play. And maybe all I’d needed all along was to speak to people who would listen, and listen to people who were (finally?) empowered to speak.

In deference to this magical experience, and in the hopes of articulating a dissertation prospectus, I transcribed Renee’s prompts and my improvised answers from a recording I began making after six minutes had elapsed, once I realized that Renee’s lecture was gold.

RENEE HOBBS, 15:15: And finally we have Laurel Felt, a doctoral student at the Annenberg School of Communication and Journalism. She was involved in developing the curriculum for the project called PLAY! — Participatory Learning And You! And she also does some consulting for the Shoah Foundation.

So I guess I’ll turn it over to the panel. Why are you interested in digital literacy and what’s your personal connection to it? Who wants to start?

LAUREL FELT, 15:50: I’ll start! Thank you. Thank you so much, Renee. Isn’t Renee an inspiring speaker? [applause] Well, I was struck, actually, by how powerfully Renee spoke and what a good job she did of being an educator, which made me think that I wanted to try my best to emulate. So I wanted to speak a little bit less about me — to learn more about me I welcome you to go to laurelfelt.org. I’d love to learn a little bit more about you. I think that participation is what digital literacy is all about. So let’s find out who we are.

If you identify yourself as a , please raise your hand.
If you identify yourself as a librarian, please raise your hand.
If you identify yourself as an educator, please raise your hand.
If you identify yourself as an artist, please raise your hand.
If you identify yourself as an activist, please raise your hand.
If you identify yourself as a government employee or somehow a vessel of government [laughter], please raise your hand.
If you’re part of the tech industry, please raise your hand.
If you’re part of the entertainment industry, please raise your hand. — It’s the hometown industry. (I came in from LA.)

Excellent, thank you so much.

If you feel confused [laughter] about digital literacy, please raise your hand. [pause] Yeah, that’s why we’re all here. I’m not sure you’re going to walk away with it all clear as a bell, but hopefully we’ll be further along and hopefully we’ll feel more empowered to engage in a conversation, to have a jumping-off point.

If you feel confused about what it’s going to take in order for your institution to be prepared for the 21st century, please raise your hand.

If you’re not sure how best to serve children, please raise your hand.

It’s murky, right? I was looking at the definition that Renee shared and it’s sprawling, and comprehensive, and inspiring. And I have to admit that as she was talking, I went to laurelfelt.org and I edited my homepage. [Previously], I had changed one of my terms from “digital literacy” to “new literacies” because before I thought I’d found a nuance and I thought that new literacies was a better umbrella to encapsulate all kinds of different ideas, but when she articulated everything that she found to be salient to digital literacy, I thought that was the best umbrella you could find. [And so I changed it back to “digital literacy.” POST-SCRIPT: I have since changed it to “new media literacies” in order to reflect my Jenkins-ian lineage.]

And I feel like those two things that occurred — this evolving idea of what we’re talking about and this ability to change our online representation, and to do it at a moment’s notice — is all part of a new culture that is remarkably different from even the one I grew up with, and I’m 32 — which is old to kids today. It’s even old to my college students; I’ve got 10 years on the oldest ones.

I think that when we’re evaluating digital literacy, what we need to remember at the same time is that people are people, at our hearts. And we sometimes feel intimidated by all of these tools. But people are tool-using creatures — that’s how we define “man” in a classical anthropology sense. And just because the tools have changed doesn’t mean that we need to throw out the baby with the bathwater, and that the world is falling apart. We just have to figure out how to master these tools for our own ends, and not let them rule us.

So I guess I’ll use that as my point of departure.

RH, 28:05: Okay, so let’s see if we can drill down on this issue of definition, which we said we would play with. I guess, my question to the panelist is, Do we really need a definition of digital literacy? Why or why not? If it is emerging, maybe we should just let it emerge. I’m curious about your take on what are the pro’s and con’s of nailing down this sprawling set of concepts. And my second question is, Should academic, school, and public librarians be responsible for all of this, or for part of it? What role should librarians play, given the diverse stakeholders coming to circle around this concept?

LF, 31:44: Hi, everyone. Renee instructed us to be provocative, and to make this lively, so I’m going to throw a few provocations out there.

I’m reminded of my studies in child development and, according to some, unless you have a word for something, unless you have language, you can’t see it, and you can’t remember it. And some people say that lack of language is partially responsible for why very young children have no memory. It’s not only that they’re developing cognitively but they’re not sure how to discern or distinguish one object from another and tag it and file it in their brains so that they can pull it up later. So if we don’t have a word for what digital literacy is, then how will we be able to see it when it’s happening? Or see it when it isn’t happening? Or begin to drill down on it?

Sometimes by calling out all of the constituent things that occur in a process, we’re able to give it more value. For example, sometimes people write off the occupation of housewife. But when you start to articulate what it takes to be a housewife, you’re actually a nurse, you’re a chauffeur, you’re a custodian, you’re a therapist, etc, etc, etc — well, that’s a heck of a job. So I think that it could be very productive to put out some guidelines so we have something to recognize and something to aim towards.

I recognize that language can be restricting and so now it makes me want to re-edit my homepage, to tell you the truth. Now I want to say “new literacies” acknowledges that there’s a march of progress that I think Renee threw up very eloquently on her slide. That literacies continue to emerge and perhaps that’s the umbrella term and digital literacy’s underneath it, and “digital” will keep on changing but “new” will acknowledge that we evolve.

In terms of what role librarians play, or what role teachers should play in part of this or all of it, I’d like to throw that back at you. So I invite you to take about 20 seconds to think about it. And then turn to your partner to discuss, so someone who’s on your left or your right. Ready to start thinking about it?

RH: What are we discussing?

LF: What role does a librarian play in supporting digital literacy? Okay, turn on your thinking caps. Okay and whenever you’re ready, turn to somebody next to you, maybe you already have, talk it out.

And if you’d like, you and your partner can find another pair and make it a conversation of four.

If you can hear me, clap twice. If you can hear me, clap three times. If you believe I taught preschool, clap four times. For four years! [laughter]

Thank you so much, I hope you enjoyed your conversations with each other, it looked so lively. I would like to invite you to do two things. One, for those who are bold and interested in sharing in this space, I’d love a representative from your group to come up, introduce yourself, and tell us what you were talking about. And for those of you who don’t have the time or can’t make it up to the microphone or prefer not to speak in public, do know that we have a hashtag on Twitter — it is #digilit – D I GI L I T.

RH: 12, digilit12.

LF: I’ve been doing it wrong! Oops. It’s all safe, I can just copy and paste. So you can do #digilit12, so that’s #digilit12, D I G I L I T 12, and share some of your impressions, your ideas in that space as well — this is the richness of the new digital world we’re in. But for now let’s maximize the fact that we’re all together in one space. Who would like to come up and tell us what you were talking about? Come on up. And there’s a microphone here.

PARTICIPANT 1 (Kim): Well I was just talking with one other person. I’m in a semi-interesting situation in that I work at… which is an all online, for-profit institution. I always feel a little bit alone in a crowd… As to the question, Do I feel like we have a responsibility? … Absolutely. As an open admissions, online, for profit… it’s not just that it’d be nice to have, it’s a must that we need to put it out there. But as my discussion partner was saying, it’s a shared responsibility, especially with adults like we have, they have to go out there, they have to watch the videos, they have to view the tutorials. … If you’re bringing people into the platform, you need to make available the tools so they can understand how to use other tools.

What gets difficult is when any kind of learner, when they need information, they get more overwhelmed the more information you give them. Question, How best to present the information in a way that is timely and manageable.

LF: That’s true. Thank you, Kim. So I’d love to invite someone else to come up and I’m just going to reiterate what I heard while that person comes. Who would like to be next? [pause] Great. So what I heard from Kim is this notion of shared responsibility, that we’re all in this together. But I feel like I also heard an ethic of, sort of, responsibility, of stewardship, “if WE are going to offer something to THEM…” It implies a sort of hierarchy, then we need to be able to sort of scaffold that experience, which is interesting. And then the question of pedagogy — so how best to teach and not overwhelm. These are great questions, thank you, Kim.

PARTICIPANT 2 (Nicole): Hello everyone, hi Kim, I’m Nicole, it’s nice to meet you all. So in our discussion group we talked about the fact that, because of the magnitude of what digital literacy is all about, and the role that libraries have, it’s something like you said, we cannot do it alone, and we discussed the importance of collaboration and working with our community partners, stakeholders, government, academics, schools, in order to make it happen. We also discussed the fact that, whether we want to take on the roles, we are forced to do that because of the demand we have in our libraries and institutions from folks who really need these services. And then I think the third aspect that we discussed was the fact that this is only one aspect of literacy. We work with lots of different populations who have a need for language literacy and helping folks first to understand the language and then, as a next step, understanding digital literacy. So it was those three areas that our group discussed.

LF: That’s wonderful, thanks, Nicole. I feel like everyone in this room could be up on this panel. Very brilliant ideas. So what I heard from that is the notion of coalition-building and trying to form vibrant relationships, hopefully steeped in understanding, respect, functional communication with all of the stakeholders who Renee enumerated. There’s also the idea of sort of being forced into a corner if you will, it’s not a question of want to, it’s a question of have to, that the ground is shifting beneath our feet and we need to respond. And I feel like I also heard the idea of preparation, that in order to be able to access some of these higher order skills most productively, there are some other skills that are necessary in order to get there. So you need to be able to use language and, my bias, is that you need to have social and emotional competence: self-awareness, self-regulation, social awareness, relationship skills, and responsible decision-making. So those are the things that help to set the stage, intrapersonally and interpersonally, for productive work of all sorts. So, where does that fit into the mix? Does that happen while we’re doing digital literacy work? Before it?

Now I’m going on my own tangent, you didn’t say all of that.

RH: Take two more comments, Laurel, then we’ll move on.

LF: All right, well, Judy had a great question. Remember, your “a-ha”?

JUDITH KLEINBERG: Oh yeah, my question was for you. Did you, in your conversation, come to some clarity, some a-ha moment? What was that “a-ha” that you didn’t have before you started your conversation.

RH: Come up to the microphone and share your a-ha.

PARTICIPANT 3: Digital technology is changing the way we work… [difficult to hear]

RH: That’s a great a-ha moment. Thanks for sharing!

PARTICIPANT 4: So our a-ha moment wasn’t — the opposite of that…Tablet, book, scroll, CD-ROM, Internet… modes have changed, at our heart we’re still doing the same things.

LF: They’re with our program, Renee, they’re trying to be provocative.

RH: Are there any more a-ha’s?

LF: Take it, Mary Alice.

PARTICIPANT 5: …School librarian. Students know technology better than she does. I taught in a library school… I believe we have to do things… always ready to humiliate ourselves… Do something that you don’t have a clue how to do.

RH: Wonderful insight, last a-ha…?

PARTICIPANT 6: Mine is — my own, sorry — my a-ha moment is that we need to fight… We had to fight for banned books… I’ve been telling you for five years, SWe need e-readers. So you know what I did? I went out and bought them myself. So I could teach. And that’s sometimes what we have to do make it happen… So that became the most popular class, the library is … sometimes we have to scream and yell and kick our feet to get the tools we need to teach the things that people need to learn.

RH: Absolutely wonderful. So in a way now we want to address kind of the consequences of that a-ha moment which is, What are the gaps, the challenges, the silences, and the omissions around what we SAY about digital literacy and what exists in practice? So I think it’s important for us to be REAL, that’s there’s a lot of hype on this topic. The tech industry is telling us, Everything will be great and glorious if only you get that latest thing. And we all kinda want to believe that’s true. And we want to see ourselves as “in the game’ with digital literacy. But we all recognize the gap between our aspirations and where we are right now with the practice. So I’m going to ask the panel members to talk a little bit about how you see the gaps, the challenges, the silences, and the omissions. Because once we get some precision and clarity with that, then we can decide what to do about it.

LF, 55:40: I have to stand up. [laughter] I used to do improv comedy, I still sort of do, and so what I’m feeling like are some of the gap are passion and fun.

If you feel like we’re being too serious overall, turn to your partner and give em a high five. [laughter] Renee?

You know the way that every child learns is through play. And we spend so much of our time as adults seeking out entertainment and pleasure. And information can be a pleasure. And engaging in digital spaces can be a place where we experience flow, which is when you lose grasp of who you are, where you are, and you’re just immersed and you lose yourself. Isn’t that a great feeling? That’s how some people feel when they play a game, when they’re listening to music, when they’re reading a good book — you librarians, probably you guys –, when you’re watching a movie. And I think it can be how some people feel when they come to the library or when they’re sitting in a classroom.

But I feel like we’re making this really scary and we’re making it all really technical. And we need to lower the barrier a little bit and allow people to play more — to touch tools, to see what happens when you touch this, when you go here. And I think that in order to liberate the pedagogical process that you’d spoken about earlier, and avoid the information overload, what we need to do is to encourage people to play, and to go find the answers to their own questions, and trust that they’re going to do that in a way that feels safe and comforting and even enjoyable.

Maybe only 10% of us raised our hands when I asked if we’re artists. Every kindergartner is an artist! So what happened? And now that we all have these creation tools, what excuse do we have? I think that we can aspire to bring back some of the passion and the fun and the play, and that can be very meaningful and help us to collaborate better, to lead healthier, happier lives, and to optimize the potential of digital tools and of analog tools — because to get ready to interact in digital spaces, you don’t necessarily need one of these [holds up an iPhone]. And by the way, this costs $130/month, it’s ridiculous.

In order to do some of the things that are most important online, like seeing what happens if you do something different, you can do that with a peer, you can do that with a ball, you can do that with a book if you turn to any page and have to read the first line (so that’s sort of an improv game).

But you see what I’m saying — that in order to ramp up to use the digital space productively, there’s a lot of things that we can do with no money down, on the ground, in an analog way, and that can actually be harder — changing the way that we think and the way that we do things.

Some thoughts.

RH: How fascinating. So now I’m going to ask the panelists to pretend that you have a magic wand, here it is. But it’s a realistic magic wand in the age of an economic recession, double digit unemployment, and the realities, all of the realities of 2012. When I pass you the magic wand, you are granted one wish and it will come true. But it has to be a realistic, do-able wish. If you could wave your magic thing and do one thing, Judy, what would it be and why? -With the goal of making all Americans digitally literate — don’t ask for a million dollars here.

LF, 1:04:07: I wish for more wishes. [laughter] I’m thinking about libraries. I love libraries, I always have — my grandma was a librarian, my mom worked at the college library when she was a student, when I graduated from college I worked for a library…

I was at a really interesting panel this morning and they’re talking about how they’re striving to de-clutter their libraries, make their shelves lower, get rid of some of their reference collection because it’s online, and what that opens is space: space to do; space to connect with one another. I would love to see more spaces to play, with librarians being the champions of play. Because play is really the scientific process and it’s bathed in information.

One of my mentors, Henry Jenkins, and his colleagues define new media literacy play as “the ability to experiment with your surroundings as a form of problem-solving.” So seeing what happens when you do something. And I think that that’s inquiry. It’s, “Hunh, I wonder what will happen.” You examine it critically, you’re a keen observer, you note what occurs, you catalog it, perhaps that leads you to apply it in a certain way, to unpack it a little bit further, to ask another question — that’s research. It’s also play. The two reinforce one another.

In urban environments and rural environments, we’re seeing an erosion of playgrounds. And people worry that the entry of digital into our lives means that we’re becoming automatons — that we’re not using our bodies, that we’re not using our brains, that we’re just being dulled and passively consuming. It would be amazing to push back at that and to bring back play with our whole bodies, with our whole minds, and for libraries to be a haven for that, and for librarians to lead the way with tools that we can play with. That includes really serious technical things, like a computer, and that also might be kind of playful and that will help to unlock creativity and lead to questions, like toys and puzzles and sensory things.

I led a workshop with City Year and you wouldn’t believe what kinds of ideas people came up with when I gave them a whole bunch of animal figurines. Well, they were stunned — What am I doing with animal figurines, giving them to adults? But they used them to model some issues that they had with their communities and it helped them to think outside the box. [It also helped them to laugh together and bond as colleagues.] And that’s what we’re all trying to do, right? “Innovation, that’s the way forward”? So that’s what I would love for libraries to do, to really honor and embrace and forward play.

RH: Okay so now it’s your turn: You want every citizen, every person you reach in your role as a librarian to be digitally literate and I’m giving you the magic wand: one realistic wish. Come up to the microphone and share with us what you wish for, what would help you create digitally literate library patrons, learners, citizens, in the place where you do your best work.

[Participants share their wishes and the panel concludes.]